Resellers are appointed to extend reach. Terms are agreed informally and the first orders flow.
Then the reseller discounts below the level that sustains the channel, misrepresents the product, sells outside the agreed segment, or holds the customer relationship so tightly you cannot reach your own end users.
Reseller and Dealer Agreement
Reseller and dealer documentation covering appointment and territory, purchase and payment terms, brand and marketing use, customer data and relationships, support obligations, performance expectations, and termination.
Your Vision, Backed by the Right Legal Support
You build the business. We help you protect it.
Picture a channel where each reseller knows their territory and segment, uses the brand correctly, supports customers to a standard, and can be replaced if they do not.
Who this service is for
This Is For You If…
Businesses selling through resellers or dealers
Companies building a channel network
Manufacturers appointing authorised dealers
Resellers seeking security before investing in a territory
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What we will do for you
This is what we will do for you
Set appointment terms, territory, segment and any exclusivity
Draft purchase, payment and credit terms
Control brand use, marketing claims and customer data
Set support obligations, performance expectations and termination rights
What’s Included
What’s Included in our service for you
Appointment, territory and segment terms
Purchase, payment and credit provisions
Brand use and marketing controls
Customer data and relationship provisions
Performance expectations and termination rights
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Why Choose Legal That Works?
Why Choose Us To Assist You?
Digital-first
No office visit required—review and sign online
Transparent fees
Fixed price, no billing surprises
Deep experience
Various contracts across industries
Accessible
Our client portal keeps you informed
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We've Helped
You Need To Act Now
Important: Limited Slots
Channel terms set the pricing discipline of your whole market. One reseller free to discount without limit can undercut everyone else you appoint.
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Nothing to Lose. Everything to Protect.
No Surprises. No Guesswork. Just Legal That Works.
Before anything starts, we speak with you to understand your business and make sure the service is the right fit. If it is not, we will say so upfront. No pressure. No wasted time. We only take on matters we are confident we can deliver with quality. That is why business owners trust us to get it right.
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Frequently Asked Questions
What is Legal That Works?
Legal That Works is a business and organisation oriented legal service designed by Messrs Akmal Saufi & Co (the firm that has brought the widely known legal consumer services brand ASCOLAW). We specifically help business owners and organisation leadership to navigate Malaysia’s legal terrain to achieve their commercial goal.
What if I’m not sure what legal service I need?
No problem. Most business owners aren’t legal experts! Just reach out. Our team will guide you to the right service or help you understand your options—without jargon or upselling.
Can we control the resale price?
Direct price fixing carries competition law risk. There are other legitimate ways to protect channel integrity and we will advise on them.
Who owns the customer relationship?
Whatever the agreement says. If you want access to end users, it must be provided for.
Reseller or distributor?
The terms are often used interchangeably. What matters is what the agreement actually says about title, risk and authority.
Who will be helping me?
All our services are delivered by our licensed lawyers under the Malaysian Bar with proven experience across industries. You’ll work with a real legal team, not chatbots or generic customer support.
