PDPA Compliance Framework
Personal Data Protection Act Compliance Framework
If your business collects customer, employee or supplier data, the PDPA applies. Compliance is a framework you can evidence, not a notice on a website.
- Advocates & Solicitors
- Offices in Kuala Lumpur & Johor Bahru
- Confidential, no obligation
Real lawyers, one team behind every matter
Who this is for
Sound familiar?
Businesses collecting customer or member data
Employers holding staff records
Companies running marketing databases or loyalty programmes
Businesses using cloud services or offshore processors
Organisations asked to evidence data protection in a tender or contract
What's at stake
What is really at stake
- 01Businesses collect personal data constantly — enquiry forms, loyalty programmes, CCTV, HR files, customer databases, marketing lists.Most treat compliance as a privacy notice someone copied from another site.
- 02The obligations run much wider.Notice and consent in the required form and languages. Limits on purpose and disclosure. Security. Retention limits. Handling access and correction requests. Controls over data processors and any transfer abroad.
- 03The exposure is not only regulatory.Customers and counterparties increasingly ask, and a business that cannot answer loses the contract.
In plain words
PDPA Compliance Framework
A compliance framework built around the PDPA principles — data mapping, notice and consent, purpose and disclosure limits, security measures, retention and disposal, data subject request handling, processor contracts and cross-border transfer, together with the internal policy and training that make it operational.
What good looks like
Imagine knowing what data you hold, why, where it sits and how long you keep it. Notices in order. Requests handled through a process. Processors under contract. A framework you can show a customer or a regulator.
What you get
What we deliver
Scope and fee are agreed in writing before any work starts, so you know exactly what you are getting.
- 01
Data mapping across the business
- 02
Notices and consent mechanisms in required form
- 03
Security, retention and disposal standards
- 04
Data subject request handling process
- 05
Processor contracts, transfer safeguards and staff training
How we work
Clear from the first conversation
- 1
Send a short request
Tell us what the matter is about. It takes under a minute and stays confidential.
- 2
Akmal sets a time with you
We reply within 30 minutes in office hours to arrange your consultation, online or at our KL or JB office.
- 3
Advice, then a written proposal
You get a clear view of the issues and options, then a written scope and fee proposal.
- 4
Work begins on the agreed scope
Akmal leads the matter with a team of our lawyers, working to the scope you approved. You get regular updates at every key step.
Who leads your matter
Led by Akmal Saufi, supported by our team
Akmal leads your matter as Partner. Depending on the work, other lawyers in our team handle parts of it day to day, with Akmal overseeing the matter.
Akmal Saufi
Partner, Messrs Akmal Saufi & Co
- Advocate & Solicitor, Malaysia
- Over 13 years in transactional work: M&A, joint ventures, land and infrastructure
- LLB (Hons), International Islamic University Malaysia
The team behind your matter
Meet the team →Who we have acted for
Organisations we have acted for
Federal government agencies & statutory bodies
Johor state bodies & local authorities
Government-linked companies
Private sector & NGOs
Shown with permission. Government agencies, statutory bodies and government-linked companies are identified as such. Their inclusion does not imply endorsement by any government, ministry or agency.
Next step
Request a consultation with Akmal
- 1Send a short request. It takes under a minute.
- 2Akmal reviews it and arranges a time with you.
- 3You get clear advice, then a written scope and fee proposal.
We reply within 30 minutes · Mon–Fri, 8:30am–5:30pm
Your details stay confidential. Sending a request does not mean you have appointed us.
- Licensed advocates & solicitors
- Professional indemnity insured
- Offices in KL & JB
Questions
Frequently asked questions
Still unsure? Send a short request and Akmal will tell you plainly whether and how we can help.
Does the PDPA apply to a small business?
Is a privacy notice on our website enough?
What about data stored on overseas cloud services?
Do we need consent for everything?
What if we receive a data access request?
What is Legal That Works?
What if I’m not sure what legal service I need?
Who will be helping me?
Before you sign
The cost of waiting
Compliance is assessed on what was in place when the data was collected, not on what was implemented after a complaint.
We reply within 30 minutes · Mon–Fri, 8:30am–5:30pm
