The relationship started with one project and one contract. Now there are eleven projects, four purchase orders, an email thread that varied the scope, and nobody is certain which terms apply to what.
Each new engagement means renegotiating liability, payment terms and intellectual property from scratch. Work starts before the paperwork is done because the client is waiting.
Then something goes wrong on project seven and the first question is which document governs it. The honest answer is that nobody knows.
Master Services Agreement
A master services agreement sets the terms that govern an entire commercial relationship — scope mechanism, service levels, payment, liability, intellectual property, confidentiality, term and termination — so individual engagements attach as short statements of work rather than standalone contracts.
Your Vision, Backed by the Right Legal Support
You build the business. We help you protect it.
Imagine winning new work and papering it in a one-page order form that refers back to terms both sides settled once. Consistent liability caps. Predictable payment. Service levels that are measured rather than argued about. The relationship scales without the legal cost scaling with it.
Who this service is for
This Is For You If…
Service providers with repeat clients and recurring engagements
Businesses procuring services from the same supplier across multiple projects
Technology, consulting and professional services firms
Companies whose supplier relationships have grown past their original contracts
Parties needing measurable service levels with consequences attached
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What we will do for you
This is what we will do for you
<ul><li>Map how work is actually won, scoped and delivered in your business</li><li>Draft the master agreement with a workable statement of work mechanism</li><li>Set service levels that are measurable and tie them to real consequences</li><li>Agree the liability, indemnity and intellectual property position once</li><li>Provide a short-form statement of work template your team can use without us</li></ul>
What’s Included
What’s Included in our service for you
Review of your current contracting practice and existing agreements
Drafted master services agreement
Service level schedule with measurable metrics and remedies
Statement of work template for your team to reuse
Onboarding note so your commercial team knows how to use both
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Why Choose Legal That Works?
Why Choose Us To Assist You?
Digital-first
No office visit required—review and sign online
Transparent fees
Fixed price, no billing surprises
Deep experience
Various contracts across industries
Accessible
Our client portal keeps you informed
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We've Helped
You Need To Act Now
Important: Limited Slots
The value of a master agreement compounds with every engagement that attaches to it. Put in place late, it cannot govern the work already delivered.
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Nothing to Lose. Everything to Protect.
No Surprises. No Guesswork. Just Legal That Works.
Before anything starts, we speak with you to understand your business and make sure the service is the right fit. If it is not, we will say so upfront. No pressure. No wasted time. We only take on matters we are confident we can deliver with quality. That is why business owners trust us to get it right.
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Frequently Asked Questions
What is Legal That Works?
Legal That Works is a digital-first legal service designed by ASCO LAW (Messrs Akmal Saufi & Co) specifically for business owners and founders. We help you structure, grow, and protect your business through practical legal solutions—delivered fast, in plain English & Bahasa Malaysia, and with no office visit required.
What if I’m not sure what legal service I need?
No problem. Most business owners aren’t legal experts! Just reach out. Our team will guide you to the right service or help you understand your options—without jargon or upselling.
What is the difference between an MSA and a service level agreement?
The MSA governs the relationship. The SLA sets the performance standards. The SLA usually sits as a schedule to the MSA, though it can stand alone.
Can one MSA cover very different types of work?
Yes, if the scope mechanism is drafted for it. That flexibility is largely the point.
What happens to work already underway?
We can bring existing engagements under the new agreement, or leave them on their original terms. We will advise which is cleaner for your situation.
Do service levels need financial consequences?
Not necessarily, but a service level with no consequence is a statement of intent rather than an obligation. We will discuss what is proportionate.
Can you review an MSA we have been asked to sign?
Yes. We act for customers as well as suppliers.
Are your services affordable?
Our transparent fee structure means no billing surprises. Membership unlocks the best rates, but even one-off services are designed to be clear and competitive. You’ll always know what you pay.
Who will be helping me?
All our services are delivered by our licensed lawyers under the Malaysian Bar with proven experience across industries. You’ll work with a real legal team, not chatbots or generic customer support.
Is everything done online?
Yes. Our service is fully digital. You can consult, review documents, sign agreements, and access your files securely from anywhere. No office visit required unless you want to meet in person. No office visit is required. If you require us to attend at your office or outside meetings, additional charges will apply.
What’s the difference between One-Off Service and Membership?
(1) One-Off Service: Pay for what you need, when you need it. Perfect for single transactions or urgent matters (2) Membership: Subscribe for ongoing access, priority support, and special pricing. Membership means you get a legal partner who truly understands your business.
