Logistics arrangements often run on a rate card and the provider's standard trading conditions, which are drafted to limit their liability sharply.
When goods are lost, damaged or delayed, the customer discovers the liability cap is a fraction of the value, the claim window has expired, and the insurance they assumed was in place was never arranged.
Logistics, Warehousing and Freight Agreement
Logistics and warehousing documentation covering scope and service levels, rates and surcharges, title and risk transfer, liability for loss and damage, insurance responsibility, claims procedure and timelines, and lien rights over stored goods.
Your Vision, Backed by the Right Legal Support
You build the business. We help you protect it.
Picture a logistics contract where risk transfer points are defined, liability is negotiated rather than assumed, insurance responsibility is allocated, and claims follow a workable procedure.
Who this service is for
This Is For You If…
Businesses outsourcing warehousing or distribution
Companies engaging freight forwarders or hauliers
Manufacturers and retailers moving high-value goods
Logistics providers wanting balanced terms of their own
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What we will do for you
This is what we will do for you
Define scope, service levels and performance measurement
Set rates, surcharges and how changes are handled
Negotiate liability for loss, damage and delay, and allocate insurance
Deal with title, risk transfer, claims procedure and lien rights
What’s Included
What’s Included in our service for you
Scope and service level definition
Rate, surcharge and variation provisions
Liability for loss, damage and delay
Insurance responsibility allocated
Claims procedure, timelines and lien provisions
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Why Choose Legal That Works?
Why Choose Us To Assist You?
Digital-first
No office visit required—review and sign online
Transparent fees
Fixed price, no billing surprises
Deep experience
Various contracts across industries
Accessible
Our client portal keeps you informed
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We've Helped
You Need To Act Now
Important: Limited Slots
Standard trading conditions in logistics are drafted to protect the provider. If they are never negotiated, they are the contract.
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Nothing to Lose. Everything to Protect.
No Surprises. No Guesswork. Just Legal That Works.
Before anything starts, we speak with you to understand your business and make sure the service is the right fit. If it is not, we will say so upfront. No pressure. No wasted time. We only take on matters we are confident we can deliver with quality. That is why business owners trust us to get it right.
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Frequently Asked Questions
What is Legal That Works?
Legal That Works is a business and organisation oriented legal service designed by Messrs Akmal Saufi & Co (the firm that has brought the widely known legal consumer services brand ASCOLAW). We specifically help business owners and organisation leadership to navigate Malaysia’s legal terrain to achieve their commercial goal.
What if I’m not sure what legal service I need?
No problem. Most business owners aren’t legal experts! Just reach out. Our team will guide you to the right service or help you understand your options—without jargon or upselling.
Who insures the goods?
Whoever the contract says. Assuming the provider does is a common and expensive mistake.
Can we negotiate their liability cap?
Often to a degree, particularly for higher-value goods or committed volumes.
What is a lien over stored goods?
A right to retain goods against unpaid charges. It can be commercially serious in a dispute.
Who will be helping me?
All our services are delivered by our licensed lawyers under the Malaysian Bar with proven experience across industries. You’ll work with a real legal team, not chatbots or generic customer support.
