For business owners and leadership teams
Industrial Court and Section 20 Representation
Representation where an ex-employee claims dismissal without just cause or excuse.
- Advocates & Solicitors
- Offices in Kuala Lumpur & Johor Bahru
- Confidential, no obligation
Real lawyers, one team behind every matter
Who this is for
Sound familiar?
Employers who have received a representation
Companies facing a claim following a dismissal or retrenchment
Employers approaching conciliation
Businesses assessing settlement against defending
What's at stake
What is really at stake
- 01A representation is filed and referred to conciliation.Employers often treat the early stages as a formality.
- 02Yet conciliation is where most matters resolve, and the position taken there shapes everything afterwards.Cases are frequently lost on process failures the employer did not know were relevant.
In plain words
Industrial Court and Section 20 Representation
Representation through the statutory process — assessing the claim and the employer's position, preparing for and attending conciliation, and representation at the Industrial Court where the matter proceeds.
What good looks like
Imagine entering conciliation with your position assessed, the record organised, and a realistic view of the range of outcomes.
What you get
What we deliver
Scope and fee are agreed in writing before any work starts, so you know exactly what you are getting.
- 01
Claim and record assessment
- 02
Advice on outcome range and settlement position
- 03
Conciliation preparation and attendance
- 04
Industrial Court representation
- 05
Post-outcome advice and implementation
How we work
Clear from the first conversation
- 1
Send a short request
Tell us what the matter is about. It takes under a minute and stays confidential.
- 2
Akmal sets a time with you
We reply within 30 minutes in office hours to arrange your consultation, online or at our KL or JB office.
- 3
Advice, then a written proposal
You get a clear view of the issues and options, then a written scope and fee proposal.
- 4
Work begins on the agreed scope
Akmal leads the matter with a team of our lawyers, working to the scope you approved. You get regular updates at every key step.
Who leads your matter
Led by Akmal Saufi, supported by our team
Akmal leads your matter as Partner. Depending on the work, other lawyers in our team handle parts of it day to day, with Akmal overseeing the matter.

Akmal Saufi
Partner, Messrs Akmal Saufi & Co
- Advocate & Solicitor, Malaysia
- Over 13 years in transactional work: M&A, joint ventures, land and infrastructure
- LLB (Hons), International Islamic University Malaysia
The team behind your matter
Meet the team →









Who we have acted for
Organisations we have acted for
Federal government agencies & statutory bodies





Johor state bodies & local authorities






Government-linked companies





Private sector & NGOs






Shown with permission. Government agencies, statutory bodies and government-linked companies are identified as such. Their inclusion does not imply endorsement by any government, ministry or agency.
Next step
Request a consultation with Akmal
- 1Send a short request. It takes under a minute.
- 2Akmal reviews it and arranges a time with you.
- 3You get clear advice, then a written scope and fee proposal.
We reply within 30 minutes · Mon–Fri, 8:30am–5:30pm
Your details stay confidential. Sending a request does not mean you have appointed us.
- Licensed advocates & solicitors
- Professional indemnity insured
- Offices in KL & JB
Questions
Frequently asked questions
Still unsure? Send a short request and Akmal will tell you plainly whether and how we can help.
What is a Section 20 representation?
Should we settle at conciliation?
What can the Court order?
What is Legal That Works?
What if I’m not sure what legal service I need?
Who will be helping me?
Before you sign
The cost of waiting
The evidence available is whatever was documented at the time of the dismissal. The case is largely built before the claim is ever filed.
We reply within 30 minutes · Mon–Fri, 8:30am–5:30pm

