A representation is filed and referred to conciliation. Employers often treat the early stages as a formality.
Yet conciliation is where most matters resolve, and the position taken there shapes everything afterwards. Cases are frequently lost on process failures the employer did not know were relevant.
Industrial Court and Section 20 Representation
Representation through the statutory process — assessing the claim and the employer's position, preparing for and attending conciliation, and representation at the Industrial Court where the matter proceeds.
Your Vision, Backed by the Right Legal Support
You build the business. We help you protect it.
Picture entering conciliation with your position assessed, the record organised, and a realistic view of the range of outcomes.
Who this service is for
This Is For You If…
Employers who have received a representation
Companies facing a claim following a dismissal or retrenchment
Employers approaching conciliation
Businesses assessing settlement against defending
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What we will do for you
This is what we will do for you
Assess the claim, the record and the strength of the employer's position
Advise on the realistic range of outcomes and settlement
Prepare for and attend conciliation
Represent the employer at the Industrial Court where required
What’s Included
What’s Included in our service for you
Claim and record assessment
Advice on outcome range and settlement position
Conciliation preparation and attendance
Industrial Court representation
Post-outcome advice and implementation
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Why Choose Legal That Works?
Why Choose Us To Assist You?
Digital-first
No office visit required—review and sign online
Transparent fees
Fixed price, no billing surprises
Deep experience
Various contracts across industries
Accessible
Our client portal keeps you informed
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We've Helped
You Need To Act Now
Important: Limited Slots
The evidence available is whatever was documented at the time of the dismissal. The case is largely built before the claim is ever filed.
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Nothing to Lose. Everything to Protect.
No Surprises. No Guesswork. Just Legal That Works.
Before anything starts, we speak with you to understand your business and make sure the service is the right fit. If it is not, we will say so upfront. No pressure. No wasted time. We only take on matters we are confident we can deliver with quality. That is why business owners trust us to get it right.
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Frequently Asked Questions
What is Legal That Works?
Legal That Works is a business and organisation oriented legal service designed by Messrs Akmal Saufi & Co (the firm that has brought the widely known legal consumer services brand ASCOLAW). We specifically help business owners and organisation leadership to navigate Malaysia’s legal terrain to achieve their commercial goal.
What if I’m not sure what legal service I need?
No problem. Most business owners aren’t legal experts! Just reach out. Our team will guide you to the right service or help you understand your options—without jargon or upselling.
What is a Section 20 representation?
A claim by an employee that they were dismissed without just cause or excuse, seeking reinstatement or compensation.
Should we settle at conciliation?
Often it is the commercially sensible outcome. We will give you an honest assessment of your position first.
What can the Court order?
Reinstatement or compensation including back wages, subject to statutory limits.
Who will be helping me?
All our services are delivered by our licensed lawyers under the Malaysian Bar with proven experience across industries. You’ll work with a real legal team, not chatbots or generic customer support.
