Sales close on the customer's purchase order or on an email confirming a quote. Each deal ends up on slightly different terms.
Payment terms vary, liability is uncapped in some contracts and capped in others, and nobody can say what the business has actually promised across its customer base.
Customer Contract and Sales Terms Templates
A set of customer-facing contract templates — standard terms of sale or service, quotation and order forms, and short-form agreements — drafted for your business and usable by your commercial team.
Your Vision, Backed by the Right Legal Support
You build the business. We help you protect it.
Imagine every deal closing on the same terms. Liability consistent, payment terms enforceable, and your team issuing contracts without a legal review each time.
Who this service is for
This Is For You If…
Businesses closing sales on customer paper or on nothing
Companies whose customer contracts vary deal by deal
Teams needing templates they can issue without legal input
Businesses scaling sales volume beyond bespoke contracting
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What we will do for you
This is what we will do for you
Review how your sales actually close and what terms currently apply
Draft standard terms of sale or service for your business
Provide quotation, order form and short-form agreement templates
Advise your team on incorporation, variation and when to escalate
What’s Included
What’s Included in our service for you
Review of current sales contracting practice
Standard terms of sale or service drafted
Quotation and order form templates
Short-form agreement for larger deals
Guidance note for the commercial team
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Why Choose Legal That Works?
Why Choose Us To Assist You?
Digital-first
No office visit required—review and sign online
Transparent fees
Fixed price, no billing surprises
Deep experience
Various contracts across industries
Accessible
Our client portal keeps you informed
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We've Helped
You Need To Act Now
Important: Limited Slots
Terms only apply if they are properly incorporated before the contract forms. Sending them with the invoice is usually too late.
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Nothing to Lose. Everything to Protect.
No Surprises. No Guesswork. Just Legal That Works.
Before anything starts, we speak with you to understand your business and make sure the service is the right fit. If it is not, we will say so upfront. No pressure. No wasted time. We only take on matters we are confident we can deliver with quality. That is why business owners trust us to get it right.
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Frequently Asked Questions
What is Legal That Works?
Legal That Works is a business and organisation oriented legal service designed by Messrs Akmal Saufi & Co (the firm that has brought the widely known legal consumer services brand ASCOLAW). We specifically help business owners and organisation leadership to navigate Malaysia’s legal terrain to achieve their commercial goal.
What if I’m not sure what legal service I need?
No problem. Most business owners aren’t legal experts! Just reach out. Our team will guide you to the right service or help you understand your options—without jargon or upselling.
How do we make our terms apply rather than theirs?
Through incorporation — how and when the terms are presented and accepted. We will advise on the mechanics.
Can we cap our liability?
Within limits under Malaysian law, and more effectively in business-to-business contracts than consumer ones.
Can our sales team use these without a lawyer?
That is the point. We provide a note on when to escalate.
Who will be helping me?
All our services are delivered by our licensed lawyers under the Malaysian Bar with proven experience across industries. You’ll work with a real legal team, not chatbots or generic customer support.
